1. How can I place an order?
Simply browse our collection, add your favorite products to the cart, and proceed to checkout. Complete the payment using one of our secure payment options.
2. What payment methods do you accept?
We accept:
UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Other payment methods available during checkout
All payments are processed through secure payment gateway partners.
3. Is online payment safe?
Yes. Every payment is encrypted and processed through secure, PCI-DSS compliant payment gateway providers. Lucky Boy London does not store your card or banking details.
4. How long does delivery take?
Orders are usually processed within 1–2 business days.
Estimated delivery:
Metro Cities: 2–5 Business Days
Other Locations: 4–7 Business Days
Delivery times may vary depending on your location and courier services.
6. Can I cancel my order?
Yes. Orders can be cancelled before they are shipped. Once dispatched, cancellations are not possible.
7. What is your return policy?
Products may be returned within 7 days of delivery, provided they are unused, unwashed, in their original condition, and include all original tags and packaging.
8. When will I receive my refund?
After the returned product passes inspection, approved refunds are processed to the original payment method within 5–7 business days.
9. Can I exchange a product?
Yes. Exchanges are available for damaged, defective, or incorrect products. Please contact us within 48 hours of receiving your order.
11. Do you ship across India?
Yes. Lucky Boy London delivers to most serviceable locations across India.
12. Do you offer Cash on Delivery (COD)?
Cash on Delivery is available only for selected locations. Availability will be shown during checkout.
13. Are shipping charges applicable?
Shipping charges, if any, are calculated and displayed during checkout before payment.